Terms of Service for Electronic Services and Subscription to ocu•vio

This Terms of Service outlines the rules for using the ocu•vio online platform and application (hereinafter referred to as the "Platform"), the terms for purchasing and fulfilling subscription services, as well as the rights and obligations of Users and the Service Provider.

The service provider is: Magdalena Ojrzyńska, located at 50-505 Wrocław, contact email: kontakt@ocuvio.pl (hereinafter referred to as the "Service Provider").

Each User is required to read the content of these Terms and Conditions before starting to use the Platform. Registering an Account and purchasing a Subscription signifies acceptance of its provisions.

The ocu•vio platform provides digital services that are solely educational, preventive, entertaining, and supportive of daily digital well-being and eye hygiene (Digital Wellness category).

The service provider declares that the content of the Platform, including interactive games, relaxation sessions, and downloadable PDF materials, does not constitute a medical product, medical advice, or medical therapy as defined by legal regulations.

The platform is not intended for diagnosing, treating, correcting, or compensating for vision impairments or eye conditions. Using the platform does not replace a professional eye examination or orthoptic assessment.

Creating an Account on the Platform is free. Access to the full database of screen games, sessions, and downloadable PDF materials requires the purchase of a paid Subscription.

The user is required to provide accurate information during registration and to protect their password from access by third parties.

The agreement for access to the digital content of the Platform is concluded for a specified period corresponding to the Billing Period selected by the User (Monthly, Quarterly, or Semi-Annual).

The current prices of Subscription Plans can be found in the pricing section on the Platform's homepage and are total prices — they include all applicable taxes and fees.

Payments are processed on a recurring subscription basis (automatically renewing for the next period) through an external electronic payment operator — Stripe — using the User's linked payment card. Before providing payment information, the User is informed about the amount and date of the first and subsequent charges.

The user can cancel the automatic renewal of the Subscription at any time, without providing a reason. The cancellation can be done with one click directly in the User Panel (tab "Subscription Settings" / "My Account"). Access to the Platform remains active until the end of the already paid Billing Period.

The service provider offers services that involve delivering digital content not supplied on a physical medium, including, in particular, immediate, unlimited access to interactive games and a database of PDF files (mazes, challenge cards, and boards) intended for self-download and printing.

A Consumer user does not have the right to withdraw from the contract within 14 days from the date of purchasing the subscription, based on Article 38 point 13 of the Consumer Rights Act.

The condition for immediate access to the Platform and the PDF file database right after payment is the User's explicit consent to begin the service before the withdrawal period expires, as well as acknowledgment of the information regarding the loss of this right. This consent is given by checking the mandatory checkbox during the purchasing process.

The consent mentioned above covers digital content provided during each subsequent billing period of the renewed Subscription.

The platform provides a feature for monitoring the distance of the face from the screen using the device's front camera and local algorithms.

Using this feature requires the User to grant permission for camera access at the operating system level of the device.

The service provider states that the camera image is analyzed exclusively in real-time and locally in the device's RAM. This data is not recorded, saved, or transmitted to cloud servers.

All materials available on the Platform, including but not limited to source codes, graphics, animations, voiceover soundtracks, and original PDF files with mazes and challenge cards, are the intellectual property of the Service Provider and are protected by copyright law.

Upon purchasing the Subscription, the User receives a non-exclusive, non-transferable license to use the Platform and download PDF files solely for their own non-commercial home use (personal and family).

It is prohibited to resell, publicly distribute, copy, modify, or share downloaded PDF files and accounts on the Platform with third parties without prior written consent from the Service Provider.

The service provider makes every effort to ensure the uninterrupted and continuous operation of the Platform; however, it reserves the right to short technical breaks for software updates.

Regardless of the provisions of § 5, the Service Provider is responsible for the compliance of digital content and digital services with the agreement under the terms specified in Chapter 5b of the Consumer Rights Act of May 30, 2014. In the event of non-compliance, the User may request that the situation be brought into compliance with the agreement, and in cases provided for by law, may submit a statement regarding a price reduction or withdrawal from the agreement.

Users have the right to submit a complaint in case of technical issues accessing the Platform. Complaints should be reported to the email address: kontakt@ocuvio.pl.

The service provider will review the complaint within 14 days from the date of receipt and will send a response to the User's email address.

A Consumer user has the option to utilize out-of-court methods for handling complaints and pursuing claims, particularly by seeking assistance from the appropriate local County (City) Consumer Ombudsman.

The user may also submit a request for mediation to the appropriate Provincial Inspectorate of Trade Inspection. Using extrajudicial methods for handling complaints is voluntary and requires the consent of both parties.

The service provider reserves the right to change these Terms and Conditions for important reasons (e.g., changes in legal regulations, introduction of new payment features). Users will be informed of changes via email with a 14-day notice.

In matters not regulated by these Terms and Conditions, the provisions of the Civil Code, the Act on Electronic Services, and the Consumer Rights Act shall apply.

Regulamin wchodzi w życie z dniem 26.07.2026 r.